Follow-up for small businesses
Every customer answered, whoever’s busy today.
Sam, Marta asked about her order 2 days ago.
Draft the replyReading the order thread in Outlook
Checking the delivery date you gave
Shipping Thursday, as quoted.
Draft · ready for you
- To
- Marta Gomez
- Subject
- Re: Your order
Hi Marta, your order ships Thursday as planned. I’ll send tracking as soon as it leaves.
SendEdit
Harbor Café hasn’t answered your catering quote in 6 days.
Draft a follow-upReading the quote thread in Gmail
Checking the date they asked for
Their event is the 24th.
Draft · ready for you
- To
- Lena Brooks, Harbor Café
- Subject
- Re: Catering quote
Hi Lena, the quote for the 24th still holds. Shall I pencil you in?
SendEdit
Sam, you told Ortiz Dental the corrected invoice by Wednesday.
Draft itFound your promise in sent mail
Found the corrected invoice in the thread
Due tomorrow.
Draft · ready for you
- To
- Dr Ortiz, Ortiz Dental
- Subject
- Corrected invoice
Hi Dr Ortiz, here’s the corrected invoice, as promised. Thanks for your patience.
SendEdit
Green Leaf usually orders every two weeks. It’s been four.
Check inReading their last orders
Usual order: about $640.
Draft · ready for you
- To
- Ana, Green Leaf
- Subject
- Next order?
Hi Ana, it’s been a few weeks. Want the usual for Friday?
SendEdit
Which customers are we keeping waiting?
A shared inbox
212 unread, sorted by date.
It shows mail, not who’s waiting.
Augurfield
Marta (order, 2 days), Harbor Café (quote, 6 days), Ortiz Dental (invoice due tomorrow). Replies are written.
It reads the thread itself.
How it works for your team
Connect your inbox.
Gmail or Outlook, read-only. Two minutes, nothing to set up.
It notices who’s waiting.
Every thread, every promise, every customer’s usual rhythm.
“I’ll send the corrected invoice by Wednesday.”
Promise noted · due Wed
You press send.
One short list each morning, replies already written.
Waiting on you
Marta · order, 2 days
Gone quiet
Green Leaf · four weeks
Promised
Ortiz Dental · invoice, Wednesday
Questions
Can the team see each other’s mail?
No. Teammates see who’s waiting, never each other’s messages.
How long does setup take?
Two minutes per person. Each connects their own inbox, read-only.
Will it send anything on its own?
Not by default. Every reply waits for your OK unless you switch automatic sending on.
We’re opening to a few teams at a time.
Join the waitlist and we’ll tell you when it’s your turn. Or book a demo and see it first.